Disclaimer

Please read the Privacy Policy carefully prior to using the website. The term ‘Vaikunth’, ‘us’ or ‘we’ refers to the owners of the website that you are agreeing to comply with. Also, the term ‘you’ refers to the users or visitors on this website.

The Privacy policy will inform you about the information regarding the collection, use, and the disclosure of personal data when you use our services. By using the services, you agree to the Privacy Policy.

Types of Data Collected

Personal Data

Vaikunth is constantly trying to provide a comprehensive support for rituals and ceremonies regarding Puja, Puja Samagri, Pandit, Astrology, and Cremation. When you avail our services, we may collect information to verify your identity. This is used to constantly improve user experience. The data we collect includes, but is not limited to:

• Name, Phone Number, Email address

• Address, State, ZIP/Postal Code, City / Particulars of Address

• Age, Gender, Date and Time of Birth

• Birth star, Nakshatra, Gotra

• Usage Data

Furthermore, if you want to browse through the website, gather information regarding any Puja, read about Puja Samagri, or want to learn about your Daily Horoscope; you can do so without providing any personal details. However, you have to create an account with your personal information or log in with the credentials, whenever you pay on our website. The payment processing channel (RazorPay) needs the payment particulars to process the payment. The payment gateway will provide a secure channel for the transaction.

Usage Data

Usage Data is stored automatically while using Vaikunth. It includes information such as Internet Protocol address (IP address) of your device, browser type and it’s version, the pages of Vaikunth you visit, time and date of your visit, time spent on the pages, unique device identifiers, and other diagnostic data.

When you access Vaikunth with a mobile device, the Usage data includes the type of mobile device you use, IP address of mobile device, operating system of the device, unique identifiers, and other diagnostic data.

However, we do not collect or store any sensitive information such as your Debit Card/Credit Card number, expiry date, CVV, UPI ID or other Banking details. You will be directed to the payment gateway page where you can complete the transaction in a secure environment.

Cookies

We may collect cookie or other tracking technology to provide you a better flow of services at Vaikunth.

We may store pieces of text to your browser and personal computer. The cookies ensure that the website work with ease by using the small packets of information stored on your computer. Furthermore, it is the statistical data that we use to streamline the functioning of Vaikunth, and easy processing of information. However, the cookies may also contain the session information during your visit, but they are deleted automatically, once you go offline.

You reserve the right to accept or decline the cookies as per your convenience. You can also adjust the settings of your computer to deny the cookies on your computer. However, if you do not accept the cookies, you may not be able to use some features of Vaikunth.

Use of Your Data

The primary goal for the collection of data is to provide a seamless experience. On visiting Vaikunth’s website, you are accepting the privacy policy and giving the consent for the collection and use of the information you provide on the website.

We may require the data that may include, but not limited to the personal details, for the following reasons:

• Maintenance of records

• Improve services and products

• Troubleshoot any issue

• Resolve any concern or complaint

Security

We may disclose the personal data in good faith to our service providers like the Pandit(s) or Purohit(s) for the purpose of conducting the Puja at the user’s residence or place of worship.

Sharing Personal Information

The privacy policy of Vaikunth is applicable to you when you share your personal information on the website .The security of the data from our end is always safe. However, the transmission channels are not always secured. There can be data breaches which might compromise the personal information during the transmission.

We are Against Data Sharing

We have strict policies for personal information. This is required by the Pandit(s) for visiting the customer’s residence/location of Puja for the timed-conduct of Puja.

The general information about the browsing pattern and required services is something that we choose to share with the third-party companies. However, the information you share with us can be used in some case, which include, but not limited to:

• To comply with the legal obligation,

• To protect the rights or property of Vaikunth,

• To prevent any/or investigate possible wrongdoer in case of a dispute of user and service provider.

• To send the promotional emails and newsletters about the new services

• Send the emails and text messages about the updates of Terms and Conditions, and the Privacy Policy.

Privacy Policy Changes

If our website goes through any change, including any change in the privacy policy, we will inform you via the e-mail you provided. You should also check back frequently to see any updates or changes in the privacy policy to keep the best interests active for you. On the other hand, we will notify you at every step.

When you use this website over any device, you need to give consent to the policies. If you do not agree to the guidelines, it is advised not to use the site. Furthermore, if you continue to use this website, you need to accept all the privacy policies

For further information, you can contact us at [email protected].