Vaikunth.co, an initiative by Tashvika India Private Limited, focuses on spirituality.

Thank you for choosing Vaikunth for your spiritual needs. We strive to provide you with the best possible experience when booking spiritual services with our priests. Please take a moment to review our Return & Refund Policy.

Booking Cancellations:

1. Cancellation by Customer:

• For a smooth cancellation process, please notify us at least 48 hours before the scheduled date and time.
• If cancellations are made within 48 hours of the scheduled service, a cancellation fee will apply.

2. Cancellation by Vaikunth:

In rare instances where we need to cancel due to unforeseen circumstances or priest unavailability, you will receive a full refund or the option for a rescheduled service.

Refund Process:

1. Refund Eligibility:

• Refunds are applicable only for cancellations adhering to the terms mentioned above.
• Once the service has commenced, no refunds will be issued.

2. Refund Timeline:

• Expect your refund to be processed within 7-10 business days from the date of cancellation confirmation.

How to Request a Refund:

1. Cancellation via Profile:

• Go to your profile, click on bookings, and select the puja you wish to cancel.
• Follow the prompts to initiate the cancellation process.

OR

• Send an email to customer_support@vaikunth.co with the subject line "Refund Request - [Your Booking ID]."
• Include your booking ID, reason for cancellation, and any relevant details.

2. Refund Confirmation:

• Our customer support team will review your request and send you a confirmation email upon refund approval.

Contact Information:

If you have any questions or concerns regarding our Return & Refund Policy, reach out to our customer support team:

• Email: customer_support@vaikunth.co

Note:

Vaikunth reserves the right to amend this Return & Refund Policy at any time. Feel free to check periodically for updates. Thank you for entrusting Vaikunth with your spiritual endeavors. We're here to serve you on your sacred journey.